FAQ

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Our customer service is available to help you through our dedicated section on our website.

Shipping is always free and insured for watches, unless otherwise defined in checkout details. Shipping is available worldwide

Choose the item you want to buy and click the Add to Cart button. To complete your order, follow the checkout instructions. Your order will not be completed until you submit your payment information.

You can pay by bank transfer or credit card (through PayPal).

You should receive your order within 15 business days from date your payment is received. For any further information you can always contact our customer service.

VAT and all any other local taxes are not included in the price. For shipments in Switzerland, VAT will be added during checkout.

For shipments outside of Switzerland VAT may be collected on delivery or in advance in accordance with local laws and couriers’ policies.


All Squale products are guaranteed for two years from the date of purchase.